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Texting registration
US carriers only deliver business texts from numbers registered to a verified business. That registration is called A2P 10DLC. Your workspace does not have to do anything to start texting: your texts use Yapii's own registration by default, unless the carriers have suspended yours. Registering your own business is optional, and this page is for owners and admins who want to. Texting and calling rules explains exactly what happens in the meantime.
Registrations are refused for small reasons. A link that does not open, an opt-in page that does not show the consent wording, a business name that does not match the tax record: any one of those is enough. This page is about getting those details right the first time.
Owners and admins
The form is in Settings, under Phone, Texts & Calls (the Text Messaging Registration card). Owners and admins can open it.
What the card says first
The top of the Text Messaging Registration card is a note headed Your texts use Yapii's A2P-registered account by default. It says texting works out of the box with no extra setup, and that using your own A2P-registered account is optional. Under Why some agents choose their own it lists four reasons: your own sender reputation, so carrier filtering and complaints from other users never affect your texts; your business registered as the sender, which builds trust with carriers and recipients; your own campaign and throughput limits, not shared with other workspaces; and full control of your registration with a clear record of your texting consent.
Request my own A2P account opens a new email to the Yapii team. Send it and the team helps you register and configure your own account. Until then you keep using Yapii's default account, and nothing about your texting changes.
Step 1: pick your path
Which path you take decides what you have to supply.
| Business with an EIN | Sole proprietor | |
|---|---|---|
| Who it fits | A registered company: an LLC, a corporation or a partnership | An individual agent with no federal tax ID for the business |
| EIN | Required | Leave it blank |
| Business website | Required. Carriers fetch it to confirm the business is real | Optional, and you are warned rather than blocked without one |
| Privacy policy and terms links | Required | Recommended, and required if you collect consent online |
If you have an EIN, use the EIN path. The sole proprietor path asks for less, but it is not a way around a website you could have supplied: a public page naming your business makes the review easier either way.
Step 2: what to have ready
| Item | What to enter |
|---|---|
| Legal business name | Exactly as it appears on your IRS EIN letter (CP 575 or 147C). A mismatch is the single most common reason a registration is refused. |
| DBA or trading name | Only if you trade under a name different from the legal one. |
| EIN | Nine digits. Sole proprietors leave this blank. |
| Business type and industry | Pick the entries that match your tax registration. |
| Business address | Street, city, state and ZIP. |
| Contact person | Name, job title, email and phone. |
| Business website | A public page whose visible text shows your business name. |
| Privacy policy link | It has to say that mobile numbers are not shared with third parties for marketing. |
| Terms of service link | It has to describe your messaging program. |
| Opt-in page link | Required if you picked an online way of collecting consent. This is the page holding the consent checkbox, and carriers open it. |
| How your contacts agree to be texted | Pick at least one: a form on your website, booking an appointment, at checkout, texting a keyword to join, a signed paper form, in person, verbally on a logged call, or something you describe yourself. |
| Use case | Low volume (recommended), Mixed notifications + marketing, or Marketing. |
| Campaign description | At least 40 characters of plain words describing what you send and why. |
| Sample messages | Between two and five real examples, each at least 20 characters. |
Step 3: links to use if you do not have your own
Your website is the one thing that cannot be borrowed, because carriers fetch it to check your business exists and that the page shows your name. If your own site is not live yet, use a public page that already names you, such as your brokerage's website or your agent profile page there. If you have no EIN, registering as a sole proprietor is the other way forward.
You do not have to type the other three. Under each of those fields the form offers a page and shows its address, as No page of your own? Use .... Clicking it fills the field in, where you can read, edit or clear it like anything you typed yourself. Nothing is filled in until you click, and the offer disappears as soon as the field holds anything, so it never replaces an address you entered.
| Link | What the form offers |
|---|---|
| Terms of service | Use Yapii's terms page, which fills in https://yapii.com/terms. Its SMS Terms and Conditions section covers texts sent through Yapii on behalf of the agent a consumer contacted: consent, message types, STOP and HELP, and that mobile numbers are never shared for marketing. |
| Privacy policy | Use Yapii's privacy policy, which fills in https://yapii.com/privacy. |
| Opt-in page | Use your Yapii page, which fills in your own public page: https://yapii.com/p/ followed by your public slug. That page carries the consent checkbox, which is what a reviewer opens the link to look at. |
Use the terms page the form offers, not another one
Yapii serves more than one terms page, and only the one this button fills in carries the SMS disclosures a carrier is looking for. If you type an address yourself instead, check it is that one.
The opt-in page is offered only once you have published a public page, because that is the only one of the three that has to show a consent checkbox. If you have not published one, enter the page of your own where people agree to be texted. An address with no checkbox on it fails the review while looking answered, which is worse than leaving the field empty.
Yapii's terms and privacy pages describe how Yapii handles messaging for your contacts, so they suit a workspace whose contacts reach it through Yapii. If your own business collects the consent, on its own website or its own forms, point the registration at your own pages instead. A reviewer opens whatever you enter.
Step 4: check your links before you submit
Click Check my pages now. Yapii fetches your website, privacy policy and terms pages and tells you what a carrier would object to, including a website whose visible text does not show your business name. Fixing what it reports is faster than a rejection.
Step 5: pay the fee and submit
There is a one-time fee, charged by the carriers to vet your business and your campaign, and it is paid before anything is submitted. The amount depends on which path you registered under, and Yapii shows you the exact figure before you pay. Your registration is not sent to the carriers until the payment has gone through.
After that the review is the carriers', not Yapii's, so there is no completion date anyone here can promise you. Yapii shows the current stage on the same card, including brand verification and whether your campaign has been approved. Approved is not the same as active: your workspace texts on its own campaign only once your numbers have been attached to the approved campaign.
If the card says Being filed by the Yapii team, the carriers have not rejected anything and there is nothing for you to fix or resubmit. Yapii files that registration by hand, so it takes longer than usual and no date can be promised.
Examples to adapt
Write your own versions of these. Carriers compare what you describe against what you actually send, so the closer these are to your real messages the better.
Campaign description
[Your business name] sends text messages to homeowners and buyers who requested a home valuation or asked a licensed agent to follow up. Messages include replies to their questions, home value updates, and appointment scheduling. Consent is collected on the home valuation page or directly by the agent. Recipients can reply STOP to opt out or HELP for help.
Sample messages
Hi [first name], this is [your name] with [your business name]. Your home value report for [address] is ready. Want me to walk you through it? Reply STOP to opt out.
Thanks for reaching out about selling. Would [day and time] or [day and time] work for a quick visit? [Your name], [your business name]
How people opt in
Homeowners opt in on their home value page by entering their name and mobile number and checking an optional consent box, or by giving the agent verbal or written consent directly.
Keep your business name in the samples, and put Reply STOP to opt out in at least one of them.
Common reasons a registration is refused
| Reason | What to do |
|---|---|
| The legal name does not match the EIN record | Copy it character for character from your IRS letter. |
| The website is missing, does not load, or does not show the business name | Use a live public page whose visible text names your business. |
| The privacy policy or terms link is missing, or sits behind a login | Use public pages. If you have none of your own, use the links in Step 3. |
| The opt-in page does not show the consent wording | Link the page that actually holds the consent checkbox, not your homepage. |
| Sample messages have no business name or no opt-out | Name your business, and include an opt-out in at least one sample. |
If a registration is refused, Yapii shows the reason on the card and you can correct it and submit again.
What still works while you wait
Receiving texts, calling and email are not affected, and opt-outs such as STOP are honored whatever your registration says. See Texting and calling rules for what happens to your texts before your registration is active.