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Finding your way around

Yapii has three parts on screen:

  • the sidebar on the left, where you move between pages;
  • the top bar, with Claire's pause button and your notifications;
  • the main area, which shows the page you're on.

The Yapii screen, with the menu on the left and search at the top

  1. The left menu: every part of Yapii, in the same order as this guide.
  2. Search: find a contact, a page or an action. Press Ctrl+K from anywhere.
  3. Pause Claire: see Approving, pausing and taking over.
  4. Notifications
  5. AI credits: how many you have left.
  6. Your profile

The sidebar

What you see in the sidebar depends on your role and your workspace. Here is the full list for a real estate workspace.

Everyday pages (top of the sidebar)

PageWhat it's for
DashboardYour daily overview: who to call, what's due, what Claire did. See Dashboard.
InboxEvery text, email and call with your contacts. See Inbox.
TasksThe calls, texts, emails and to-dos you owe people. See Tasks.
ContactsYour whole database. See Working with contacts.
PipelineYour contacts by stage, as a board you can drag. See Pipeline.
TransactionsFiles for deals under contract. Only shown if your workspace has the Transactions add-on.
TagsEvery tag in your workspace.

Intelligence

PageWhat it's for
ClaireYour AI assistant's conversations and settings. See Meet Claire.
Hand-offsLeads Claire has passed to a person (team workspaces). See Hand-offs.
CalendarAppointments Claire booked plus any you add. See Calendar.
IQ ScoreYour top opportunities and how warm your database is.
Market ResearchMarket data and trends for any neighborhood or ZIP code.

Team

PageWho sees it
Team Dashboard, Team Activity, My AgentsManagers, admins and owners in team workspaces.
StatisticsOwners and admins.
Agent PerformanceEveryone. It shows where each person stands on calls, texts, appointments and deals.

Workspace (owners and admins)

Settings, Notifications, Alerts and, on Builder plans and above, Branding. Agents reach their own notifications from the bell in the top bar.

Lender workspaces

Lender workspaces have a different sidebar: Homeowners, Refinance Pipeline and Rate Emails replace the selling tools.

Making the sidebar smaller

You can collapse the sidebar to a narrow strip of icons and expand it again. Yapii remembers your choice on that computer.

The bottom of the sidebar

  • Your name: click it to open your Profile, where you change your details and your password.
  • Light or dark mode.
  • The question mark: opens the Help & FAQ page.
  • The keyboard icon: shows keyboard shortcuts. You can also press ? anywhere.

The top bar

Search from anywhere

Press Ctrl+K (Cmd+K on a Mac) on any page. A search box opens that finds contacts, transactions, teammates and help answers, and lists shortcuts such as Create new Contact and Help & FAQ. Use the arrow keys and Enter to choose, or Esc to close it.

Switching workspaces

If you belong to more than one workspace, a workspace switcher appears at the top of the sidebar. Choose a workspace to move into it.

On a phone

Tap the menu button to open the sidebar. It also has Help & FAQ, Sign out and the light or dark switch.

Something out of date? Tell the Yapii team so we can fix this page.